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Law Firms Wring Costs From Back-Office Tasks

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Law Firms Wring Costs From Back-Office TasksBig law firms saddled with pricey rents and high labor costs are increasingly hunting for savings in the back office.

Embracing tactics their corporate clients adopted years ago, more firms are moving billing, human resources and other support functions to cheaper locations away from the nation’s biggest cities. Others are stepping up use of outside contractors to perform work their own employees once did.

Foley & Lardner LLP, a 900-lawyer firm based in Milwaukee, Wis., last week outsourced the work done by its 37-person records department to business-services company Williams Lea, which already handles mailroom, copying and reception duties at some of the firm’s 21 offices. The law firm said the move was part of an effort to digitize record keeping, as well as cut costs.

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